Dynamics 365 Customer Insights
Understand your customers and create truly personalized experiences
Marketing is changing faster than ever before. Marketers own more of the customer journey and must engage customers in new ways across new channels to deliver amazing experiences, while tracking the results of their marketing investments.
With Microsoft Dynamics 365 Customer Insights, we help you unleash your marketing potential. You can easily plan, execute and measure campaigns from start to finish. Bring your marketing vision to life – engage customers across channels, build pipeline and demonstrate the impact of your marketing.
Marketing features include:
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Campaign management
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Lead management
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Marketing resource management
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Social marketing
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Marketing analytics
Connected customer experiences across teams
Marketing
Tailor real-time customer journeys and use Copilot to find new insights, create audience segments, and produce personalized content.
Sales
Empower sellers with real-time leads, enabling personalized interactions through AI-generated predictions and product recommendations.
Service
Identify customer issues proactively and provide service representatives with in-depth customer profiles that help route cases and resolve issues faster.
Connected customer experiences across teams
Marketing
Tailor real-time customer journeys and use Copilot to find new insights, create audience segments, and produce personalized content.
Sales
Empower sellers with real-time leads, enabling personalized interactions through AI-generated predictions and product recommendations.
Service
Identify customer issues proactively and provide service representatives with in-depth customer profiles that help route cases and resolve issues faster.
Dynamics 365 Customer Insights
$1,700.00
tenant/month, paid annually
Connected customer journeys and campaigns with unified customer data
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Unlimited users
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100,000 Unified People
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10,000 Interacted People
Dynamics 365 Customer Insights Attach
$1,000.00
tenant/month, paid annually
Add connected customer journeys and campaigns with unified customer data to your Microsoft stack
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Unlimited users
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100,000 Unified People
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10,000 Interacted People
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For organisations with Dynamics 365 applications